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Real-Time Visitor Monitoring
Activa Live Chat's powerful, integrated monitoring and analysis features, you can instantly see every visitor that's on your Website, who they are, where they came from, and what they're doing next.
Each visitor to your Website is tracked as they move about from page to page. Operators can view every detail about the visitor including:
- Search engine and keywords used
- Referring URL
- Current page
- Return visitor indicator with number of visits
- Previous chats
- Chat history
- Browsing history
- Time spent on the Website
- Number of pages visited
- Visitor ID Rule Label
- Blocked Indicator
- Geographical location (Geolocation)
- Local time
- City
- State, Province, Region
- Country
- IP Address
- Network name
- Browser type and version
- Operating system type and version
- Flash player version
- Screen resolution
Site monitoring is useful for understanding the true nature of your Website's traffic with your own eyes. Simply watch how people navigate through your site, then use Activa Live Chat's proactive chat invitations to engage visitors.
You can even use Activa Live Chat to help you recognize competitors or visitors from organizations you consider high–value, such as strategic partnerships, investors or even past or current clients.