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Alert notification indicating subscription is no longer valid

Activa Live Chat Support » Subscription and Billing » Troubleshooting

Article ID: 131 | Last Modified: 12/07/2009

If your Website displays an alert notification stating:

The Activa Live Chat subscription associated with this Website is no longer valid/active. Please remove the Deployment Code from this Website.

This indicates that your Activa Live Chat subscription (trial or paid) has expired over 30-days ago, and that your old setup's Deployment Code is still attempting to load on your Website.

To stop this notification from appearing, you must remove all instances of Deployment Code from your Website.