Support: Operator Console: Information

Operator Console localized in English and Spanish

Support Article ID: 137 | Last Modified: 01/26/2010
Activa Live Chat's Operator Console (as of version 3.3.0) is the first and only application of its kind to be...
http://www.activalive.com/support/Operator-Console/information/137

Access Control

Support Article ID: 107 | Last Modified: 11/17/2009
Access Control is a feature within the Account Dashboard that lets administrators specify which networks have sign-in access to the...
http://www.activalive.com/support/Operator-Console/information/107

Operator "Away" status

Support Article ID: 79 | Last Modified: 08/20/2009
When signed in to the Operator Console, live chat operators have the option of setting their status to "Away." The...
http://www.activalive.com/support/Operator-Console/information/79

Ports used by the Operator Console

Support Article ID: 135 | Last Modified: 06/15/2009
The Operator Console communicates with the Activa Live Chat service over Port 15002 by default. If that fails, the Operator...
http://www.activalive.com/support/Operator-Console/information/135

Operator Console available in Desktop and Webtop versions

Support Article ID: 38 | Last Modified: 06/25/2008
The Activa Live Chat Operator Console is now available in both a Web-based, software-as-a-service (SaaS) version ("Webtop") and an installable...
http://www.activalive.com/support/Operator-Console/information/38

Minimum system requirements for the Operator Console

Support Article ID: 125 | Last Modified: 06/09/2008
Activa Live Chat's Operator Console, where online agents sign in and manage live chat with online visitors, comes in two...
http://www.activalive.com/support/Operator-Console/information/125