Access your Activa Live Chat account here »

Activa Live Chat Features

contact us Contact Us by E-mail

Support: Live Chat Invitations: Troubleshooting

Activa Live Chat Support » Live Chat Invitations » Troubleshooting

Proactive invitation shows both Timed Out and Rejected

Support Article ID: 36 | Last Modified: 06/17/2008
When an operator sends a proactive invitation to a visitor from the Operator Console, there may be instances where the...
http://www.activalive.com/support/Live-Chat-Invitations/troubleshooting/36

Proactive and Automated Chat Invitations float under Flash elements

Support Article ID: 21 | Last Modified: 03/24/2008
If your pages have Flash elements on them, such as animated headers (like on our homepage), the floating chat invitation...
http://www.activalive.com/support/Live-Chat-Invitations/troubleshooting/21