Support: Deployment: Troubleshooting

XML Transcript Delivery sends a blank POST

Support Article ID: 84 | Last Modified: 09/22/2009
If you have enabled XML Transcript Delivery but are receiving what appears to be blank posts, the script you setup...
http://www.activalive.com/support/Deployment/troubleshooting/84

Deployment code is in place but live chat is not working

Support Article ID: 56 | Last Modified: 10/24/2008
If you have followed the setup instructions and have inserted the Deployment Code, but live chat is still not working,...
http://www.activalive.com/support/Deployment/troubleshooting/56

After setup live chat does not seem to work

Support Article ID: 52 | Last Modified: 07/01/2008
The most common mistake among new customers is skipping the first and most important step of setting up and deploying...
http://www.activalive.com/support/Deployment/troubleshooting/52