Setting domain names, sub-domains and IP addresses within deployments

Activa Live Chat Support » Deployment » How To

Article ID: 11 | Last Modified: 01/08/2008

When deploying Activa Live Chat on a Website, you must enter the domain name, sub-domain or IP address of the Website(s) where it will be used.

A single Deployment may be used across multiple domains, sub-domains and IP addresses. Simply separate each with a comma in the Domain Name field.

Proper Formatting

• yourdomain.com
• subname.yourdomain.com
• 196.168.2.555
• yourdomain.com, otherdomain.com, anotherdomain.net

Improper Formatting

• www.yourdomain.com
• yourdomain.com/index.html
• http://yourdomain.com or http://www.yourdomain.com
• http://subname.yourdomain.com
• http://196.168.2.555
• yourdomain.com otherdomain.com anotherdomain.net (these must be separated by commas)

TIP: Entering the domain name only will cover all sub-domains, sub-directories, and of course "www.domainname.com".

Sub-Domains: Using specific sub-domains is a good way restrict a Deployment to that sub-domain only, and therefore enabling you to create additional Deployments with other sub-domains or even the domain only.