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Support: Departments & Operators

Activa Live Chat Support » Departments & Operators

Operators are the accounts used to chat with visitors on your site. Departments can be used to split these operators up so that they only receive chat requests relating to topics they are skilled in.

How To

Assign operators to all departments or specific departments.

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Trouble Shooting

Notice: too many operators signed in for this license
Can't see any visitors on my Website when I sign in to the operator console