Support: Customization: How To

Using the Activa Live Chat SDK: Setting up a deployment to work with a completely custom live chat window
Support Article ID: 26 | Last Modified: 05/07/2008 The Activa Live Chat SDK (software development kit) gives developers a way to create, from the ground-up, a completely custom,...

Using the Activa Live Chat SDK: Enabling chat windows to send custom and/or dynamic information to the Operator Console
Support Article ID: 27 | Last Modified: 05/07/2008 FIRST: Follow the instructions in this support article about setting up the necessary JavaScript for sending custom information from your...

Modifying the URLs displayed inside the operator console
Support Article ID: 22 | Last Modified: 03/31/2008 There are times when you may not want your visitor's actual URLs to show up in the operator console. For...

Custom live chat windows: Flash or Flex?
Support Article ID: 14 | Last Modified: 01/23/2008 Making use of the Activa Live Chat software development kit (SDK), both Flex and Flash developers can custom design a...

Changing live chat buttons from 'online' to 'offine' (or vice versa) in real-time within Rich Internet Applications (RIAs)
Support Article ID: 15 | Last Modified: 01/23/2008 When integrating Activa Live Chat with a custom Rich Internet Application (RIA) built with Flash, Flex or AIR, the default...

Send custom and/or dynamic information to the Operator Console
Support Article ID: 12 | Last Modified: 01/15/2008 Sending additional and custom information about visitors and/or your Website to the Operator Console can be done quickly and easily...