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Custom images automatically switching between HTTP and HTTPS

Activa Live Chat Support » Buttons & Links » Update

Article ID: 37 | Last Modified: 06/18/2008

Previously, when using your own custom image for a live chat button, it would not automatically switch between HTTP and HTTPS. This has been fixed.

This would occur when a custom image button was placed on a Website that allows visitors to go from non-secure (HTTP) to secure (HTTPS) pages. When entering HTTPS, the button's URL would remain in HTTP, causing a security notification to appear.

This update now ensures custom image buttons automatically change their URL form HTTP to HTTPS, preventing any security notifications from appearing.