Activa Live Chat: Superior Live Chat Software

Activa Live Chat empowers you to take control of your Website's live customer support and online sales assistance by combining best–of–breed technologies with an innovative interface to create the single best live chat software in the world.

Live visitor interaction with live chat is proven to significantly increase conversion rates, sales volumes and customer satisfaction while minimizing support costs, and Activa Live Chat makes the implementation, use and management of live chat intuitive, easy and rewarding.

The Power of Live Chat

Real-Time On-Demand Chat
Activa Live Chat gives you the power to interact live with your customers directly, engage them and guide them thorough to a successful sale and fulfilling Website experience.

Full Featured Live Chat Suite
Activa Live Chat provides you with all of the features you need to equip your site with the best, fastest and most advanced Live Chat software to date. There's only one version, and it is packed with the features you need!

Actively Convert Visitors to Sales
Your customers need help and you can be there to give it to them. You wouldn't let a customer wander aimlessly around your showroom floor without offering help, don't let that happen on your Website either!

Engage Customers with Pro-Active Chat Requests
View all Website visitors as they browse! See how long they've been on the site, which content or products they've looked at, even send a request to chat with them instantly.

Enhance your Customers' Experience
Guide your customers and help them choose the best options, features and services as they purchase your products or services — everybody needs a little help using Websites, be there when your customers need you!

Decrease your Service and Support Costs
It is cheaper and faster to service clients online than on the phone. Your service and support staff can handle multiple questions for multiple clients, thereby cutting your support overhead drastically!

No Software to Install - 100% Web Based
Adding Activa Live Chat to your sales process takes less than 10 minutes. Just copy and paste a line of code into your HTML, log in to the secure Operator window and you're done! No software necessary.

Product Highlights

The Smoothest Website Live Chat System
Activa Live Chat was built using the newest and fastest Rich Internet Application technologies and delivers a fluid and efficient Website live chat experience that goes miles beyond anything else on the market.

The Best Operator Experience
Ergonomic control panels and chat windows, visual and audio queues, fluid transitions and fast Web technologies combine to make the most friendly, fun and usable experience possible.

Completely Cross-Platform Compatible - Windows, Mac or Linux!
Activa Live Chat can be used on any computer, it works on Windows, Mac or Linux in Internet Explorer, Firefox, Safari and other Web browsers as well.

View Live Customer Demographics and Analytics
Activa Live Chat provides you with information about your customers' geographic location, Web browser, screen resolution, and even local weather! You can use this information to target conversions toward the most likely of buyers.

Transfer Chats Among Operators and Departments
When an operator doesn't know the answer to a visitor's questions, no problem! You can pass chats back and forth between general staff and specialists on-the-fly, instantly.

Conference Multiple Operators in a Single Chat
When you just want a second opinion from another operator, that's easy! Operators can conference other operators into the same chat with their client. This makes operator teamwork fast and easy.

Quick Chat with Personal Canned Messages
Activa Live Chat lets operators build a library of canned, pre–designed messages which can be pushed to a chat client easily, save typing and save time.

Save and Archive Operator Chats
Log all chats with clients to reference for future problem solving or administrative reports.