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Install the Operator Console Desktop Version

The Activa Live Chat Operator Console (learn more about the Operator Console) is now the world's first to be available both in a "Desktop" and a "Webtop" version while still providing the exact same user experience.

The Operator Console Desktop software is free to download and install. And you can still use the Webtop version with your browser! It's your option.

Key benefits of the desktop option are:

  • Faster and more responsive
  • Windows Taskbar and Mac OS X Dock system notifications
  • Integrated Live Track co-browsing
  • Frees-up your Web Browser
  • Better access control for network administrators

Whether you choose to use the Web-based, software-as-a-service (SaaS) "Webtop" version, or the downloadable "Desktop" version, the look and feel, functions and user experience are exactly the same with 100% parity.

Minimum System Requirements

Below are the recommended minimum system requirements for the Activa Live Chat Operator Console Desktop version. If you do not meet these minimum requirements, the Operator Console Webtop version is also available on-demand.

Windows Mac OS X
  • Intel® Pentium® III 1GHz or faster processor
  • Windows XP with Service Pack 2; Windows XP Tablet PC Edition; or Windows Vista® Home Premium, Business, Ultimate, or Enterprise including 64-bit editions; Microsoft® Windows® 2000 with Service Pack 4; Windows 2003 Server
  • 512MB of RAM
  • Intel Core™ Duo 1.83GHz or faster processor; PowerPC® G4 1GHz or faster processor
  • Mac OS X 10.4.11 or Mac OS X 10.5.2 or greater
  • 512MB of RAM