Install the Operator Console Desktop Version

The Operator Console is used by live chat operators to monitor and interact with online visitors. Simply launch the Operator Console and sign in with your operator e-mail and password.

Only Activa Live Chat's Operator Console is available in a Desktop version and a browser-based Webtop version, providing the same great experience on Windows, Mac and Linux. Operators are free to use either version.

Desktop Version

Download and install the Desktop version of the Activa Live Chat Operator Console.

Key benefits of the Desktop version:

• A little faster and more responsive
• Windows Taskbar and Mac OS X Dock system notifications
• Integrated Live Track co-browsing
• Frees-up your Web Browser
• Better access control for network admins

Webtop Version

Use the browser-based Webtop version of the Operator Console - no software is required.

Key benefits of the Webtop version:

• Available from any Internet-enabled computer in the world
• No software needed
• No updates needed
• Do not need administrator access to workstation to install (no install needed)

Minimum System Requirements

Below are the recommended minimum system requirements for the Activa Live Chat Operator Console Desktop version. If you do not meet these minimum requirements, the Webtop version is also available on-demand.