Live Chat that Fits Your Image

Activa Live Chat lets you put your best foot forward by providing the most advanced, flexible and elegant live chat system in the world, with features that help increase your response times and make live chat more efficient and intuitive.

Elegant Live Chat Window

Activa Live Chat offers a wide variety of live chat windows from which you can choose for your deployments. Our online galleries let you easily browse and select the live chat window that's right for you. More advanced customers can access our SDK to build their own unique live chat windows from the ground up to provide a one-of-a-kind live chat experience.

Live chat windows come in different shapes, sizes, colors, and some can be further customized by adding your own custom images, branding and logos. Live chat windows can be setup as pop-up or framed windows that display on any side of a Website.

Each live chat window has the option of allowing visitors to save their live chat transcripts during or after their chat. This option can be enabled/disabled at any time without the need to update any code.

Activa Live Chat's high quality live chat windows always look great, and offer a rich, elegant experience for your visitors. They also help in presenting a positive, trustworthy and secure feeling to visitors when they are chatting with your operators. And all Activa Live Chat windows look and function the same regardless of the visitor's Web browser or operating system.

Message Sneak-Peek™

Activa Live Chat's unique Message Sneak-Peek feature provides live chat operators to see exactly what visitors are typing before their message is sent.

Message Sneak-Peek enables operators to respond much more quickly than with other systems by enabling them to clearly anticipate what customers are going to ask. This gives them more valuable time to find and prepare a quality answer. With less time spent waiting to see what the visitor is typing, your operators can handle more individual chats.

Automatic Spell Check & Link Detection

The Operator Console has built-in automatic spell check that proofs your operators' spelling on-the-fly as they type. Errors are indicated by a dashed-red line under each misspelled word. By right-clicking, the operator is presented with a menu of correctly spelled suggestions. Each operator account also contains a customizable dictionary that can learn words added by individual operators.

When operators type a URL (such as http://www.activalive.com) or an e-mail address and send it to the visitor during chat, the visitor's live chat window will automatically recognize this text and turn it into links. The visitor only needs to click the link from within the live chat window to access the URL or begin composing an e-mail.

Language Support

Activa Live Chat has full Unicode support for all languages that read left-to-right (LTR) and right-to-left (RTL). The live chat windows automatically respects and adheres to the input of the user's system language settings. Common languages supported include but are not limited to English, Spanish, French, German, Chinese, Japanese, Arabic and more.