Ease of Use...for Everyone

Activa Live Chat makes it easy for operators, administrators and integrators by providing easy-to-use tools and point-and-click access to information.

Administrative Dashboard

Every customer gains access to our simple yet powerful account dashboard. Administrators can easily manage every aspect of their live chat implementations from one central area online. The dashboard lets you manage:

• Deployments
• Departments & Operators
• Buttons & Links
• Automated Invitations
• Visitor IDs & Blocking Rules
• Goals & Reporting
• Licenses & Billing
• Administrator Accounts

Also available from within the dashboard is the Activa Live Chat SDK (software development kit) that developers can use to create unique implementations and take their live chat deployments to the next level.

Simple and Intuitive Operator Console

The Operator Console provides an uncluttered, natural and fluid interface that's accessible on-demand from anywhere. Since the Operator Console is Web-based, there's no software to install and maintain.

From the vibrant colors and animations to the single–window, easy access controls, Activa Live Chat gives operators a crystal-clear workspace that works for them, not against them.

Activa Live Chat's 'living' interface provides operators with unmistakable visual cues that enhance their efficiency during use and reduces mistakes. Monitoring a Website and engaging with visitors has never been so simple and enjoyable.

Details at the Tip of your Mouse

A wealth of information about the state of your Website and its visitors is always right where it should be — in front of your operators. Everything from a visitor's browser type and screen resolution to their referring Website, search engine or keyword. Operators can even use the integrated maps to view visitor locations or check out their local weather forecast.

Activa Live Chat presents everything in full-color with anti-aliased text, smooth graphics and seamless animations for a consistent look and feel.

By taking advantage of a computer's wide, horizontal screen real estate and using unique interface elements such as "Info Bubbles" and tabs, the Activa Live Chat operator console helps you work faster with less effort.

Setup in Minutes

Website owners, managers or integrators can implement and deploy Activa Live Chat in minutes.

With the tools available in the dashboard, you can customize a deployment with nearly unlimited combinations and options. And the setup process is as straight-forward as possible. Just follow the numbered steps and after copying and pasting the supplied code, your live chat will be up and running in no time!