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Fully Integrated Salesforce
Activa Live Chat is the world's only live support platform that has seamless, point and click integration with Salesforce.
The Activa Live Chat account dashboard and the operator console both provide access to Salesforce and let you work with your Salesforce objects.
Advanced features include the ability to search for and edit current objects, and you can even save chat transcripts as part of an object's activity. Activa Live Chat also can recognize visitors who exist as a Salesforce object, saving your Operators time and effort.
It's That Easy
Setting up Salesforce access within Activa Live Chat is as simply as signing into your Salesforce account. And extending the already seamless integration can be done quickly and easily, without calling the IT department.
Add an active, thriving channel to your lead generation process with Activa Live Chat.
With seamless integration of popular CRM applications like Salesforce, Activa Live Chat feeds prospects, leads and customers directly into your relationship pipeline. As an added bonus for smaller organizations without a CRM, Activa Live Chat comes with simple and light-weight contact manager built right in!
- Gather valuable information for contacts, sales and prospects instantly.
- Use and a hot, qualified leads aggregator.
- Ties directly to your Salesforce.com® account.
- Lite contact management built-in (if you don't have a CRM)
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