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Activa Live Chat Features

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The Benefits of Using Activa Live Chat

With its unequalled ease of use, incredible flexibility, and ability to be customized and extended, Activa Live Chat delivers the best possible live chat, online visitor interaction and conversion solutions to both SMBs and enterprises worldwide.

Rapid Deployment

Activa Live Chat's customer dashboard makes setup and deployment quick and easy. Simple deployments can be done in just a few short minutes, and more complex integrations can be accomplished at any pace.

Low Up-Front Capital Investment

Because Activa Live Chat is an on-demand, SaaS (software-as-a-service) solution, there's no large, up-front purchase investment as there is with PC or server-based software that must be fully purchased before use.

Single Pricing Model

Activa Live Chat has a very simple and straight forward pricing model that includes every feature in a single package.

Eliminates Software Maintenance & Management

Another advantage of our SaaS (software-as-a-service) model is that there's no software to install or maintain on any desktop computers or servers. Activa Live Chat is entirely hosted and maintained within our secured environment.

Simple and Advanced Customizing

Customizing Activa Live Chat is easy to accomplish using the tools available in the account dashboard. More advanced customers can take advantage of our SDK (software development kit) and completely custom develop their own live chat windows without any limitations.

Live Chat Platform

Activa Live Chat's Operator Console is also a platform that can be extended through Chatlets — mini applications that run within the Operator Console and can tie into any other system and provide unparalleled versatility and extensibility.

Perpetually Free Updates & New Features

Activa Live Chat's modern SaaS (software-as-a-service) model provides an instant and seamless channel for updates, fixes and upgrades. Forever free to all our customers, updates are received by our customers without any upgrade or install processes.

Quick & Easy Upgrade

Activa Live Chat's intuitive account dashboard lets administrators easily manage their licenses in a clear and efficient manner. Upgrading by adding more operator seats can be done at any time, 24/7/365 without involving an account representative.

Industry Leading Compatibility

Activa Live Chat is the industry leader in cross-browser and cross-platform compatibility. All browsers are supported and visitors and operators will always have the exact same experience and features whether they are using Windows, Mac OS X or Linux. No other live chat provider can make this claim.

Traditional Websites and Flash, Flex & AIR

Activa Live Chat is simple to integrate into traditional Websites. It's also the world's first and only live chat system that's available for Rich Internet Applications (RIA) built using Adobe Flex or AIR technologies. Now Internet applications can finally integrate live chat!

Elegant, Intuitive and Efficient Interface

Activa Live Chat's Operator Console sports beauty and brains. Meticulously designed to be an efficient business tool, its fluid interface provides easy-to-recognize visual and audio cues, feedback and responsiveness. It's simply a pleasure to use day in and day out.